Frequently Asked Questions

Everything you need to know about your Franklin Sports order and our gear.

How long does shipping take for sports equipment?

Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout for athletes who need their gear ready for the next game.

What is your return policy on used sporting goods?

We offer a 30-day return policy for items in new, unused condition with original packaging. For hygiene reasons, certain items like mouthguards or compression wear cannot be returned once opened.

Do you offer warranties on your baseball bats and goals?

Yes, most of our performance equipment comes with a limited 90-day warranty against manufacturing defects. Please retain your proof of purchase to file a warranty claim.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.

Do you provide bulk discounts for team or league orders?

We do offer special pricing for schools, leagues, and organizations. Please contact our dedicated Team Sales department via the contact form for a custom quote.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like PayPal, Apple Pay, and Google Pay.